Your VIP pass to live music and entertainment

Citizens Live is a unique benefit program especially for Citizens cardholders. Through a partnership with Live Nation New England and Crossroads Presents, Citizens offers exclusive access to in-demand tickets and skip-the-line entry for you and a guest at some of Boston's most iconic live entertainment venues.

These include:

• MGM Music Hall at Fenway
• Citizens House of Blues Boston
• Citizens Opera House
• Orpheum Theatre Presented by Citizens
• Paradise Rock Club Presented by Citizens
• Brighton Music Hall Presented by Citizens

For Citizens debit and credit cardholders, it's all about VIP access — to tickets, venues, and more.

Presale Tickets: Customers can use their cards to buy presale tickets through Ticketmaster before they're available to the general public.

• For all presale tickets to Crossroads Presents live music venues, click here.
• For all presale tickets to the Citizens Opera House, click here.

Skip-the-Line Entry: Citizens cardholders enjoy skip-the-line entry at our general admission music venues: Citizens House of Blues Boston, Paradise Rock Club presented by Citizens, and Brighton Music Hall presented by Citizens. For early entry, just look for the Citizens Live skip-the-line signs outside of each venue and show your Citizens debit or credit card (digital cards accepted) to a member of the event staff. This benefit is available for eligible ticket holders only (plus an additional guest) at participating events — and is subject to venue capacity and restrictions.

For MGM Music Hall at Fenway head to the Jim Beam VIP entrance for skip-the-line entry, subject to venue capacity.

Citizens Lounge Access: At the historic Citizens Opera House, cardholders get exclusive pre-show access to the Citizens Lounge (aka The Mirror Room) in the theater's lower level — a quiet, comfortable place to relax or meet up with friends before a performance. The Lounge also features a convenient, all-gender restroom.

Yes, but no need to wait for an email or track one down. To access tickets during the presale period, just enter the first six numbers of your Citizens debit or credit card (unless otherwise stated) into the Offer Code field on ticketmaster.com or the Ticketmaster mobile app. All Citizens cardholders have the chance to purchase presale tickets before the general public, but ticket availability isn't guaranteed.

Not at all! Citizens Live benefits are available free-of-charge to Citizens debit and credit card customers. Please note that, while Citizens charges no fees, there may be fees when purchasing tickets through Ticketmaster. Citizens debit or credit cards could also have fees such as annual fees, late fees.

If you already have a Citizens checking account, there are several simple ways to request a debit card:

• Log into your online profile and use our Live Chat feature.
• Order one through our mobile app*.
• Call Customer Service at 1-800-922-9999.
• Visit your local branch to have one issued on the spot.

If you're not Citizens checking customer, open an account and request a debit card at that time.